Contents:- Introduction, Management; Information System, Autonomy and Delegation, Leadership, Policy-Formation and Decision-Making, Public Relations and Publicity, Effective and Responsive Management, Co-ordination, Delegation, Communication and Supervision, Aids to Efficiency, Executive Agencies, Automation and Reduction of Paper Work, Improving Productivity, Ensuring Right of Redress, Administration and Control, Openness, Planning, Comparative Public Administration, Perspective on Public Administration for the 21st Century.